I.T. Services for Small to Medium Businesses
Do you have I.T. needs? Go directly to Tier Three!
About Us
Information Technology is everywhere. Businesses need someone who can help them navigate the sea of options and pick the right solutions which fit their needs. That is what we do. With many years of experience working with most everything that touches computing and networking infrastructure, Tier Three Technologies LLC can help you select and deploy technology which fits your business needs.
Our services
Servers
Specification, Installation or upgrade/maintenance of hardware, configuration, and even installation and support of software including hypervisors.
Desktop PCs
Specification, installation, maintenance, and software support of client desktop computers.
Networking
Computer networking for local area network and Internet access. Security implementation (e.g. firewalls, EDR software) for the same.
Additional Services
Security
Help prevent ransomware, viruses, and other bad things from getting into your business environment. Also, camera systems can be greatly beneficial to the security of your business’ property.
Remote Support & Management
We are a proud partner with Pulseway! Using this product, we can remotely monitor and manage your systems when support is needed. For businesses with larger infrastructure, a direct VPN tunnel will be established so that your systems can be managed with ease and speed.
Reverse Engineering
Have systems and equipment been installed and there’s no documentation as to how it works? We feel that frustration. As long as we have the proper access information, we can reverse engineer what is already in place and evaluate your needs from there, then provide documentation. If no access information is available, then methods to restore access to these systems or devices can be researched and discussed.
*While Dell products are shown in some of these pictures, we are mostly vendor-agnostic and will recommend/install the best product for the job, not limited to a single vendor’s product.
What does the name mean?
In the field of Information Technology, there are differing levels of support:
Tier 1 support can only do basic diagnostics and pass the problem up the chain when it’s apparent that their recommendations will not resolve the issue.
Tier 2 support knows a bit more and can usually resolve issues, but may not have deep knowledge of the underlying infrastructure.
Tier 3 support knows the systems inside and out and will get to the heart of the problem after thorough investigation. This is the level at which we operate.